Account OpeningAI Automation
PP

Priya Patel

Maker - Operations

Approval Workflow

Maker-Checker approval process with audit trail

Approval Queue

Applications awaiting maker-checker review

3 urgent
5 high priority
AOF-2024-001234In Review
Rajesh Kumar SharmaSavings AccountsMumbai - Andheri West
AI Score:87%

TAT: 2 hours

high
AOF-2024-001235Pending
Priya MehtaCredit CardsDelhi - Connaught Place
AI Score:96%

TAT: 1 hour

medium
Maker Review

Primary review and data verification

In Progress

Application Summary

Customer:Rajesh Kumar Sharma
Product:Premium Savings
PAN:ABCPS1234K
AI Score:87%

AI Suggestions

DOB mismatch between PAN (1986) and Aadhaar (1985) requires manual verification

Customer has existing CKYC record - consider leveraging for faster processing

Credit score (752) is good - low risk profile

Review Checklist

Checker Review

Final approval and audit sign-off

Awaiting Decision

Maker Review Summary

Completed
Reviewed by:Priya Patel
Reviewed at:2024-01-15 10:45:00
Checklist:6/6 items completed

Maker Comment:

All documents verified. DOB discrepancy noted - customer confirmed 1985 is correct date. Address verification pending but CKYC record matches. Recommending approval.

AI Confidence Breakdown

Document Quality94%
Data Accuracy87%
KYC Compliance92%
Risk Assessment85%

Your Decision

This action will be recorded in the audit trail and cannot be undone

Audit Trail

Complete history of all actions taken on this application

TimestampActionPerformed ByDetailsRole
2024-01-15 09:30:00
Application Received
System

Application received from branch MUM001 - Mumbai Andheri West

System
2024-01-15 09:31:15
OCR Processing Started
AI Engine v2.4

Initiated document extraction for 5 uploaded documents

System
2024-01-15 09:33:22
OCR Processing Complete
AI Engine v2.4

All documents processed. Overall confidence: 94%. 24 fields extracted.

System
2024-01-15 09:34:45
Validation Complete
AI Engine v2.4

Field validation complete. 1 amber flag detected: DOB mismatch between PAN and AOF.

System
2024-01-15 09:35:22
PAN Verification
IT Dept API

PAN ABCPS1234K verified successfully. Status: Active

System
2024-01-15 09:36:15
CKYC Search
Central KYC Registry

CKYC record found. ID: CK1234567890. Last KYC: 2023-06-15

System
2024-01-15 09:37:45
Credit Bureau Check
CIBIL API

Credit score retrieved: 752. No defaults. 4 active accounts.

System
2024-01-15 09:40:00
Assigned for Review
Workflow Engine

Application assigned to Maker: Priya Patel based on workload balancing.

System
2024-01-15 10:15:00
Maker Review Started
Priya Patel

Maker opened application for review.

Maker
2024-01-15 10:30:00
Field Override
Priya Patel

DOB confirmed as 15-03-1985 based on customer verification. PAN DOB noted as error.

15-03-1986 (PAN)15-03-1985 (Confirmed)
Maker
2024-01-15 10:45:00
Maker Review Complete
Priya Patel

All checklist items completed. Submitted for checker approval.

Maker